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Outage

Started by Xepher, November 02, 2009, 12:14:55 AM

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Xepher

Update: Second outage (0700 UTC Nov. 3rd) is not my fault. :-P The datacenter lost power and all servers there went offline. It's now back up as of 20 minutes ago.

My apologies for the outage today. The webserver was offline about 12 hours (exactly during the period where I was asleep.) It looks like it tried to restart as per normal due to monthly log rotations, but something prevented it from coming back up correctly. Unfortunately, I don't really know why, as it's an error I've not seen before.

It's back up now, and I'll be keeping a close eye on it. I'll try some troubleshooting later in the night to see if I can narrow down the cause. Thanks to all of you who IMed me letting me know there was a problem... If I'd been anywhere but asleep, I would've gotten to it much quicker.

Xepher

It looks like it didn't handle the "graceful" restart after the monthly log rotation. I've changed that to a hard restart of apache, which should hopefully prevent future problems.

fesworks


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Xepher

Updated with news about second outage.

Databits

Why would you restart the whole server after a log file rotation anyhow? :P
(\_/)    ~Relakuyae D'Selemae
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Xepher

Hmm... I guess I phrased that poorly. It was just the webserver (aka "apache") that was restarted, not the whole machine.