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#21
Technical Support / Re: Updating with a Windows ma...
Last post by tmazanec1 - August 04, 2021, 10:11:18 AM
Downloaded last night.
Reading the online manual now.
THANKS! I knew that was the program I wanted when you replied, but I had forgotten the name (it has been almost three quarters of a decade :-) )
#22
Technical Support / Re: Updating with a Windows ma...
Last post by Xepher - August 02, 2021, 02:46:22 AM
Sorry for the slow reply. I was traveling the past two weeks. As always, SFTP/SCP is the the way to connect. I still suggest the venerable WinSCP. https://winscp.net/eng/docs/free_sftp_client_for_windows
#23
Technical Support / Updating with a Windows machin...
Last post by tmazanec1 - July 16, 2021, 01:51:52 PM
I now have a hp Windows machine (among other reasons, to help me update my website).
What would be a good program to use for this? Remember, I have not done so in most of a decade.
#24
Technical Support / Re: Hotmail, Live Domains Bloc...
Last post by Xepher - September 30, 2020, 09:41:11 PM
Finally got through to them again, and it's been "Conditionally mitigated." Which is their way of saying "unblocked" without admitting a mistake or even explaining why it was blocked in the first place.

If you use hotmail, PLEASE make sure to mark "not spam" any emails from xepher.net there, as apparently that's the only way for their system to start "trusting" the server here.

Note: it may take 24 hours for thing to start working they say. Please don't resend a bunch if it's not unblocked yet.
#25
Technical Support / Re: Hotmail, Live Domains Bloc...
Last post by Xepher - September 30, 2020, 04:00:15 PM
I will try to do something about it, but I've just about given up with Microsoft these days. Their website for SNDS (the place you go to resolve this stuff with them) is "currently experiencing technical issues" as well, so I can't even start the process of getting it sorted out. The server isn't blacklisted anywhere else on the internet, and yet MS somehow re-blocks it every couple of months, and it takes weeks to get them to remove it. The bottom line is that their system just sweeps up wide IP address ranges anytime there's a spam hit from any of them, and since this is a virtual server in a shared datacenter, I have zero control over who the "neighbors" are and what they do, yet I get caught up in the same net when one of them spams.
#26
Technical Support / Hotmail, Live Domains Blocked
Last post by kschnee - September 30, 2020, 01:48:23 PM
Looks like Xepher.net has been added to a block list on hotmail.com and live.com.

Quotehost
    hotmail-com.olc.protection.outlook.com[104.47.70.33] said: 550 5.7.1
    Unfortunately, messages from [198.74.48.54] weren't sent. Please contact
    your Internet service provider since part of their network is on our block
    list (S3140). You can also refer your provider to
    http://mail.live.com/mail/troubleshooting.aspx#errors.
    [BN7NAM10FT044.eop-nam10.prod.protection.outlook.com] (in reply to MAIL
    FROM command)
#27
Technical Support / Re: Can you help me update my ...
Last post by Xepher - December 30, 2019, 08:05:56 AM
What program are you using? Remember, there is no simple "FTP" here. You should be using an SFTP or SCP (ssh-based) client, like WinSCP.
#28
Technical Support / Re: Can you help me update my ...
Last post by schwarzkreuz - December 25, 2019, 06:08:38 PM
I am having a similar problem. My FTP program doesn't seem to be uploading propperly.
#29
Technical Support / Re: Patreon E-Mail Bouncing
Last post by kschnee - November 07, 2019, 07:32:19 PM
It's working now! Thanks.
#30
Technical Support / Re: Patreon E-Mail Bouncing
Last post by Xepher - November 05, 2019, 09:01:54 PM
So, with that whole email kurfuffle with hotmail (and trying to get onto their "nice" list), there was about a 12 hour window (basically while I was asleep) where the email server here was misconfigured with a bad address list, and so it bounced some messages during that time. The logs show only one message from pateron.com bouncing (and it was to you) on the 22nd of October. There were successful deliveries from them on the 17th and earlier though, so it looks like it bounced only once, but it was a hard rejection (saying your address was unknown due to the misconfiguration.) If there were other bounces, they would've had to come from other servers that didn't use patreon.com anywhere in the "from" field.

tl;dr They weren't blocked, there was just a glitch that was fixed the same day it happened. It should be all good now.