Recent Posts

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Technical Support / Re: Hotmail, Live Domains Blocked
« Last post by Xepher on September 30, 2020, 09:41:11 pm »
Finally got through to them again, and it's been "Conditionally mitigated." Which is their way of saying "unblocked" without admitting a mistake or even explaining why it was blocked in the first place.

If you use hotmail, PLEASE make sure to mark "not spam" any emails from xepher.net there, as apparently that's the only way for their system to start "trusting" the server here.

Note: it may take 24 hours for thing to start working they say. Please don't resend a bunch if it's not unblocked yet.
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Technical Support / Re: Hotmail, Live Domains Blocked
« Last post by Xepher on September 30, 2020, 04:00:15 pm »
I will try to do something about it, but I've just about given up with Microsoft these days. Their website for SNDS (the place you go to resolve this stuff with them) is "currently experiencing technical issues" as well, so I can't even start the process of getting it sorted out. The server isn't blacklisted anywhere else on the internet, and yet MS somehow re-blocks it every couple of months, and it takes weeks to get them to remove it. The bottom line is that their system just sweeps up wide IP address ranges anytime there's a spam hit from any of them, and since this is a virtual server in a shared datacenter, I have zero control over who the "neighbors" are and what they do, yet I get caught up in the same net when one of them spams.
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Technical Support / Hotmail, Live Domains Blocked
« Last post by kschnee on September 30, 2020, 01:48:23 pm »
Looks like Xepher.net has been added to a block list on hotmail.com and live.com.

Quote
host
    hotmail-com.olc.protection.outlook.com[104.47.70.33] said: 550 5.7.1
    Unfortunately, messages from [198.74.48.54] weren't sent. Please contact
    your Internet service provider since part of their network is on our block
    list (S3140). You can also refer your provider to
    http://mail.live.com/mail/troubleshooting.aspx#errors.
    [BN7NAM10FT044.eop-nam10.prod.protection.outlook.com] (in reply to MAIL
    FROM command)
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Technical Support / Re: Can you help me update my website?
« Last post by Xepher on December 30, 2019, 08:05:56 am »
What program are you using? Remember, there is no simple "FTP" here. You should be using an SFTP or SCP (ssh-based) client, like WinSCP.
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Technical Support / Re: Can you help me update my website?
« Last post by schwarzkreuz on December 25, 2019, 06:08:38 pm »
I am having a similar problem. My FTP program doesn't seem to be uploading propperly.
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Technical Support / Re: Patreon E-Mail Bouncing
« Last post by kschnee on November 07, 2019, 07:32:19 pm »
It's working now! Thanks.
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Technical Support / Re: Patreon E-Mail Bouncing
« Last post by Xepher on November 05, 2019, 09:01:54 pm »
So, with that whole email kurfuffle with hotmail (and trying to get onto their "nice" list), there was about a 12 hour window (basically while I was asleep) where the email server here was misconfigured with a bad address list, and so it bounced some messages during that time. The logs show only one message from pateron.com bouncing (and it was to you) on the 22nd of October. There were successful deliveries from them on the 17th and earlier though, so it looks like it bounced only once, but it was a hard rejection (saying your address was unknown due to the misconfiguration.) If there were other bounces, they would've had to come from other servers that didn't use patreon.com anywhere in the "from" field.

tl;dr They weren't blocked, there was just a glitch that was fixed the same day it happened. It should be all good now.
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Technical Support / Patreon E-Mail Bouncing
« Last post by kschnee on November 05, 2019, 01:04:34 pm »
Sometime in the last month, it looks like Patreon.com has started being unusable from Xepher.net. I asked them why I wasn't getting login confirmation messages and they said...

Quote
I checked our records, and I'm seeing that our emails have been hard-bouncing from your email server. A hard-bounce indicates one of a few things: recipient email address does not exist, domain name does not exist, recipient email server has completely blocked delivery...

Because our emails were continually rejected, your email was placed on our do not send list. I've since removed your email address from that list.

If you continue to have this issue, I recommend reaching out to your email service provider directly, so that they can add the following IP addresses to your whitelist:

159.135.225.154
159.135.225.155
159.135.225.156
69.72.32.187
166.78.71.13
166.78.71.14
Could you please add these?
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Technical Support / Re: Hotmail Bouncing; Blocked
« Last post by kschnee on October 24, 2019, 02:45:13 am »
Thank you again! You do a great job fixing problems whenever they come up.
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Technical Support / Re: Hotmail Bouncing; Blocked
« Last post by Xepher on October 23, 2019, 07:50:52 am »
Doh! It's always something. I had to set up a new aliases to allow microsoft to forward email feedback/rejections to me (to help stay off their naughty list) and apparently since the last time I set up an alias, they changed the format of the alias file, so I started a new one. I somehow didn't realize that I had the setting enabled so that ONLY aliased accounts get delivery. E.g. I have to do "kschnee: kschnee" or email doesn't go through, instead of only keeping redirection in there. So yeah, all the vanity domains and stuff worked, but not main accounts. I didn't get any email on my xepher account for the past 24 hours either, but the ones aliased to my real name kept coming through (it forwards to the same account) so I didn't realize anything was wrong.

Anyway, it SHOULD be fixed now. Sorry for the trouble, and please let me know if you have further problems.
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